Privacy Policy

Information we collect

• Account information: your email address and a password (stored hashed by our authentication provider). If you sign in with a third-party provider, we receive the basic profile data it shares.
• Files you upload: the drum video, the song audio and any other files you choose to process. We use them only to produce your result.
• Usage and device information: pages and screens viewed, actions taken in the app, approximate location derived from your IP address, browser or device type and crash information, collected through analytics tools.
• Purchase information: which plan you subscribe to, its status and renewal dates. We never see or store your card number.
• Support messages: anything you send us through the contact form.

How we use it

• To provide the service: process your files, show you the result and keep track of how many videos your plan includes.
• To manage your account and subscription, and to respond to support requests.
• To understand how the product is used and to improve it and fix errors.
• To prevent abuse and keep the service secure.

Your files

Files you upload are stored in private storage tied to your account and are deleted automatically shortly after your job finishes. We do not use your videos or audio to train AI models, and we do not publish or share them.

Who we share it with

We do not sell your personal information. We share it only with the service providers that help us run coversync, each one only for the purpose described:

• Supabase — authentication, database and file storage.
• RunPod — the computing infrastructure that processes your audio and video.
• Hosting providers for our website and servers (such as Vercel and Hostinger).
• Google Play, the Apple App Store, RevenueCat and PayPal — to process purchases and manage subscriptions.
• Google Analytics, Vercel Analytics and Microsoft Clarity — to measure usage and improve the product.

How long we keep it

Uploaded files are deleted shortly after processing. Account and subscription records are kept for as long as your account exists and as needed to meet legal and accounting obligations. Analytics data is kept according to each provider's retention settings.

Your rights and deleting your account

You can ask us to access, correct or delete your personal information at any time. You can delete your account and the data associated with it yourself: in the mobile app go to Account → Delete account, or on coversync.app open your account page and choose Delete account. Deletion is permanent. You can also write to us from the email address you registered with and we will process the request within 30 days.

Depending on where you live, you may have additional rights under laws such as the GDPR or Argentina's Personal Data Protection Law (Law 25,326), including the right to object to or restrict certain processing and to lodge a complaint with your local data protection authority.

Security

Data is encrypted in transit and access to stored files is restricted to your account. No system is perfectly secure, but we take reasonable measures to protect your information.

Children

coversync is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.

International transfers

Our providers may process data in countries other than your own, including the United States. We rely on those providers' contractual safeguards when this happens.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact

Questions or requests about your data: mauridurcak@gmail.com. You can also use the contact form on coversync.app.